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Privy Clear, LLC

Overview

1. Digital Product – All Sales Final

Because our GTM Tracking Kit is delivered instantly as a downloadable file, all sales are final and non-refundable. Once your payment is processed, you receive immediate access to files that cannot be “returned.”

2. Limited Exceptions

We will consider a refund only under these circumstances:

Duplicate purchase

• You accidentally bought the same kit twice within 24 hours.

• Email both order receipts to us.

Technical failure:

• A verified error on our side prevents you from accessing or downloading the files.
• We will first attempt to replace or re-send the files; if we cannot resolve the issue within 48 hours, a refund will be issued.

All other situations—including change of mind—are not eligible for refunds.

3. How to Request Support or an Exception

• Email [email protected] within 7 days of purchase.

• Include your order number, the email used at checkout, and a brief description of the issue.

• We respond within one business day.

4. Chargebacks & Payment Disputes

• Please contact us first; opening a Stripe / PayPal dispute before doing so may delay resolution.

• We will provide evidence of this policy and download-access logs to the payment processor if needed.

5. EU / UK Customers (Digital Content Directive)

By completing your purchase you expressly waive the 14-day cooling-off period for digital content, acknowledging that immediate access removes the statutory right to cancel.

6. How To Contact Privy Clear

Privy Clear Advertising
Cookeville, TN, USA

• [email protected]